1 & 1 Control Center: The most important functions explained

The 1 & 1 Control Center not only supports you in the configuration and administration of your contract and your services. Here you will also find many other functions that make it easier for you to use 1 & 1 products. We will explain the most important ones to you.

Overview of the functions of the 1 & 1 Control Center

• Open the 1 & 1 Control Center and log in with your customer number or your user name and your password.
• Note: If your email address is " ", your username is "Mustermann.de"
• You are now in the main menu. Here you will find the most important information at a glance.
• In the following paragraphs we will now explain the most necessary functions of the individual main topics.
• Tip: In each category you will find an FAQ section at the end of the page. Here you get answers to the most common questions. If you cannot find a function you want, take a look at the FAQ section.

View contracts in the 1 & 1 Control Center

If you move your mouse over the "Contracts" area above, you can view all existing contracts with 1 & 1. This usually includes DSL and mobile phone contracts.

• With the mobile phone tariffs you can call up a lot of information and use services. From termination to SIM lock, everything works online here. The data volume used so far and the costs incurred can also be found in this area.
• As a DSL customer of 1 & 1, you have even more functions available. In addition to managing your landline numbers, you can also create new mail addresses and manage existing addresses.

View invoices at 1 & 1

• In the "Invoices" category you have access to all previous invoices. If your bank details have changed, you will find the right option here.
• If you click on "older invoices" on the left, you can view all previous invoices from 1 & 1. Even 20 year old invoices can still be downloaded here.

Dialog center and customer data at 1 & 1

• In the dialog center you will find all messages from 1 & 1. Typically, this is news about changes and new services. However, this area is not really helpful.
• In the "Customer data" area you can view your personal data and change it if necessary. In addition to the bank details, you can also change the password for the Control Center.

Customer shop in the 1 & 1 Control Center

In the customer shop you can expand your existing contracts with additional services. In addition to DSL tariffs, you have a large selection of mobile phone tariffs including a smartphone.

In the next practical tip, we will show you how to set up a cost limit at 1 & 1.

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