1 & 1: Have the SIM card exchanged - so it'll work
If you want to exchange your 1 & 1 SIM card, for example because you have ordered the wrong card size, you can do it conveniently online in the 1 & 1 Control Center. You can find out how to do this in this practical tip.
1 & 1: How to exchange your SIM card
With just a few clicks, you can have your SIM card changed with ease. To do this, proceed as follows:
- Log in to the 1 & 1 Control Center with your customer data.
- Switch to the "To Contract" window and select "Settings & Services".
- Now a new window appears. Click on "Request new SIM card" there.
- The new card format is a triple SIM. You can later use them individually as mini, micro or nano cards. If you want to save the money for a new card, you can also cut your SIM card yourself.
- Then select the desired delivery address and read the "special conditions for 1 & 1 mobile services" carefully.
- At the end you only have to complete your order with "order with costs". The new SIM card will be sent to you by post within the next few days.
In our next article, we will show you how to proceed if you want your 1 & 1 SIM card to be blocked.