1und1 (Ionos): cancel domain - how it works

With the cable provider "1und1" (now Ionos) you can cancel your domain in just a few steps. This guide shows you how to unsubscribe from the website.

How to cancel a domain at 1 & 1

1 & 1 IONOS has now replaced the 1 & 1 Internet division. To cancel a domain at 1 & 1, deactivate the automatic renewal of the contract.

1. Open the 1 & 1 IONOS contract service page in the browser and log in with your customer number and your customer password.
2. Select "Domain & SSL" here and select the domain you want to cancel.
3. Click on the "Relocation & Extension" heading. The time at which the domain is automatically renewed is shown here.
4. Click the link below that says "Disable automatic renewal." You have terminated the domain at the end of the contractual term.
5. Tip: If you have set up an email inbox for the domain, save your messages in good time. After the end of the term you no longer have access to it.
6. You have 48 hours to cancel the deactivation of the automatic renewal and thus the cancellation of the domain. To do this, simply reactivate the automatic renewal.