ABOUT YOU: This is how the return works

If you would like to return one or more of the articles you ordered from ABOUT YOU, this is relatively easy. In this practical tip, we will show you exactly how the return works.

Carry out a return at ABOUT YOU

• The return slip is included with every shipment you receive from ABOUT YOU. This is a shipping label and a short form for the return.
• On the form you can tick the reasons why you are sending a product back. If an item is damaged, you should definitely state this incident.
• Simply stick the shipping label on the parcel and take it to the respective parcel service. Usually, shipping labels for DHL and Hermes are included. Make sure that the package is closed securely.
• You will receive your money back from ABOUT YOU on the used payment method after 14 days at the latest. There are no costs for the return.

If you want to save on your next purchase from ABOUT YOU, visit our voucher database. In the next practical tip, we will show you the three best online outlet stores.