Acer customer service: hotline and contact details

This practical tip shows you how to contact Acer customer service.

How to contact Acer customer service

Before contacting Acer, you should have the serial or product number of your device ready. You should also know the exact product name.

• You can start a live chat with Acer support and describe your problem.
• The hotline for telephone support is: 04102 7069 111. You will always use this number if there is a defect in your device.
• You can also hand in or send your defective devices directly for repair in an Acer outlet store. The address is: GG-Net GmbH, Neue Straße 8, 22926 Ahrensburg. Before doing so, however, you should tell an employee about the problem by phone (04102 - 7069 111).
• For all-in-one PCs and monitors, you must hand in the devices to Transserv 2000 GmbH, Robert-Bosch-Strasse 33A, 64625 Bensheim. The service can also be reached on 04102 - 7069 111.

We will explain the difference between guarantee and warranty in another practical tip.