Aldi-Talk hotline: How to contact customer service
If you have problems with Aldi Talk or need support, you can contact customer service via the hotline. We'll tell you this in this practical tip.
Aldi-Talk-Service: Here you will find the customer hotline
You can reach the ALDI-Talk service under different numbers. Depending on your concerns, use one of the following options:
- If you have any questions about the ALDI-Talk tariffs, call 0177-177 1157. The hotline is from Monday to Friday between 7:00 a.m. and 11:00 p.m. and on Saturday, Sunday and on national holidays between 10:00 a.m. and 6:00 p.m. You pay the respective tariff of your provider to E-Plus.
- If you have any questions about your order, please contact 0201 22099 733 (Monday to Friday from 8 a.m. to 8 p.m. and Saturdays from 10 a.m. to 6 p.m.). You pay your provider's tariff to the fixed network.
- If you have any questions about registration and identification, please contact 0201 22099 777 around the clock. You pay your provider's tariff to the fixed network.
- In order to be forwarded to the right place immediately, the machine voice prompts you to press a number. Press the 0 button to Identification & activation of an ALDI-Talk starter set.
- If you have any questions about number portability, select the 1 key . You can get help using the Internet by pressing the 2 key. If you would like to apply for a new SIM card or have the old one blocked, you can use key 3 to go to the right place.
- All topics relating to your device are answered when you press the 4 key. For all other questions about Aldi Talk press button 5 .
- Alternatively, you can get help from customer service using the online contact form.
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- With these ingenious tricks you avoid annoying hotline queues. See also the video below.
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In the next practical tip, we will show you how to reach the Aldi house brand Medion.