Alexa can't find song - what to do?

In this article, we'll explain what you can do if Alexa can't find a song. This problem usually arises from incorrect country settings and can be quickly remedied.

Alexa doesn't find song: you can do that

Alexa is strongly tied to different country settings and can cause problems due to these. Most of the time this is the reason for songs not found. In this case, you can do the following:

• Go to your Amazon account and make sure that your country setting is set to Germany. In particular, make sure that your Amazon devices are set to German.
• Germany should also be selected in the Alexa app. If another country is selected, Alexa cannot find the song.
• If after these steps it still does not work, you should contact Amazon customer service for devices.

In the next practical tips, we will show you exactly how Alexa works and how to set up calls with Alexa.