Amazon order does not come - it may be because

If you have placed an order with Amazon that does not come forever, you should take action yourself. You have the option to check the delivery status of your order at any time. The further procedure depends on this.

Check delivery status if the Amazon order does not come

Amazon has a fairly clear ordering system, which you can use to quickly see where your order is.

• To check the status of your order, first log into your Amazon account.
• Under "My account" go to the section "Orders" and then click on "Show open orders".
• Behind each order you can see the current shipping status: "Not yet dispatched", "Shipment shortly" and "Shipped".
• Tip: If your supposed order is not listed, you should take a look at the shopping cart. Perhaps you have not completed the ordering process correctly.
• All mailed goods, including the expected delivery date, are listed in the mail that you receive from Amazon immediately after your order.

Amazon shipping status - there are these variants

The shipping status at Amazon has three levels:

1. Not yet dispatched: If an item has been in this status for a long time, it is often no longer in stock. As a rule, Amazon then sends the other items in the order separately. If the process takes too long, you have the option to cancel the order.
2. Ships shortly: As soon as your order has reached this status, changes are usually no longer possible and your shipment will be on its way in the next few hours.
3. Sent: Your delivery has already been handed over to a parcel service. Amazon works with DHL, Hermes and Deutsche Post.

Order was shipped from Amazon - so it goes on

Before your shipment leaves the Amazon online store, it will be assigned a package tracking number. Large letters are an exception, so these items cannot be tracked.

• As soon as Amazon has completed the shipment for the parcel service, you will be informed via email.
• The mail contains both the name of the parcel service ordered and the parcel tracking number. You will also find a link to the shipment history of your parcel in the mail.
• After you have registered on Amazon, you can view this information under "Orders" under "Track delivery".
• In addition, both DHL and Hermes offer a tracking service. After entering the appropriate parcel tracking number, you will be shown where your parcel is. So you know relatively exactly when the order arrives at your home.