Cancel or change Amazon order

If you want to cancel or change an order from Amazon, you can do so until the order is in the shipping process.

Change or cancel orders from Amazon

You can cancel or change individual items as well as the entire order on Amazon.

1. To do this, open "My Account" on the Amazon website.
2. Click on the "My Orders" button there.
3. Now you will see four options to the right of your open order (see picture). Select here whether you want to change the payment method, the shipping option, the delivery address or whether you want to cancel individual items.
4. Now follow the further instructions to change the desired options.

If you order from a third party via Amazon, you only have 30 minutes to cancel an order. You can then contact the dealer directly, but cancellation is no longer guaranteed. If a cancellation is no longer possible, you can send the goods back after receipt. You can find out how this works in this practical tip.