Amazon: Chat with support - how it works
Would you like to connect to Amazon customer support via a chat? We explain how it works!
How to chat with Amazon support
- Go to the Amazon page.
- Scroll all the way down. At the bottom right in the "We help you" section you will find "Help". Click on it.
- On the new page you will find "Help for self-help" on the right. In this area, click on "Contact us".
- Select the relevant order under 1.
- In point 2. select a topic and limit your concern to a specific topic.
- Under point 3, click on "Start a chat".
- Write your request in the text field and click again on "Start a chat".
Also read how to earn PayBack points on Amazon.