Amazon video: error code 2063 - how to fix the problem

In rare cases, Amazon Prime Video may encounter error code 2063 when you try to buy or rent a video. This practical tip shows you how to fix the error.

Amazon video: error code 2063 - how to fix the problem

Error 2063 indicates that there is a problem buying or renting a movie on Amazon Prime Video. You can fix the problem as follows:

• You can only buy or rent films from amazon.de from Germany and Austria. The error therefore occurs if you are in another country or if you are using a foreign VPN server for your Internet access. Therefore, switch off all VPN connections.
• Make sure that a German or Austrian billing address and 1-click payment method are entered in your Amazon account.
• Check in the Amazon settings whether your payment rates are correct. If possible, use a different payment method for the transaction.
• Use another device to buy or rent the film. Using a different browser on the PC can also help.

Amazon offers some films and series in particularly sharp 4K resolution. In our next practical tip, we have summarized which hardware requirements have to be fulfilled and what else needs to be considered.