Android Auto doesn't work - you can do that

Android Auto is a great feature. It is all the more annoying when it does not work properly. In this practical tip you will learn what you can do to get your smart companion up and running again.

Android Auto does not work - this may be the reason

• First, make sure your smartphone runs on Android 5 or higher. Another article tells you how to find out your Android version. However, Google recommends using Android 6 or higher for optimal performance.
• Your car must also be compatible with Android Auto. You can inquire with your car dealer whether this is actually the case or read the manual for your car.
• Another important point is the USB cable. It is best to use the supplied cable. In any case, make sure that the USB cable used is suitable for data transmission. Cheap USB cables are often only suitable for charging your smartphone, but not for data transfer, since the fibers for data transmission have been omitted for cost reasons.
• Check whether Android Auto is activated in your infotainment system. In some cars, this feature can be turned on and off.
• If you have already used Android Auto with another vehicle, your smartphone may refuse to connect to unknown cars. To change this, open the Android Auto app, click on the menu icon, then on "Settings" and now on "connected vehicles". Now deactivate the checkmark next to the item "Only connect to known cars".
• If these measures are unsuccessful, you should contact your car dealer. This will assist you in solving the problem and can also fix any problems with the car.