Android device cannot be unlocked - what to do?

If your Android device can no longer be unlocked, there are several ways to fix the problem. We will help you further in this article.

Problem: Android can no longer be unlocked

Your Android device may have hung up, so you can no longer unlock it. Follow the steps below to solve the problem:

1. First, make sure that the battery is not discharged and that the device can no longer be unlocked for this reason.
2. Press and hold the power button on your Android device until it turns off.
3. Then wait about 30 seconds and then restart the device.

Problem: Android lock screen is not responding

If the Android device cannot be unlocked even after a restart, it could be due to your smartphone case with a magnetic closure.

• Many users report that the Android lock screen on some devices in conjunction with a magnetic case no longer responds.
• If you have a magnetic cover on the device, try using the smartphone without a cover.

Problem: Android cannot be unlocked with a PIN

If your smartphone is still responding but does not accept your PIN, you can remove the code. To do this, use the stored email address of your Google account.

1. Enter your password incorrectly several times in succession and tap on "Forgot pattern" or "Forgot PIN".
2. Then enter your Google username and password.
3. After correct entry, you can unlock or reset the display lock.

Forgot PIN - Reset via Android Device Manager

As an alternative, you can also reset the lock screen PIN via Android Device Manager.

1. Open the Android device manager and log in with your Google account.
2. Select your Android device and click "Lock".
3. You will then be asked to enter a temporary password.
4. After entering the password on your device, you can open the settings and change the PIN of the lock screen again.

Thanks to Personal Unlock, you can use methods such as NFC or face recognition to ensure that you don't forget your PIN.