Android smartphone no longer works - what to do?

Annoying: The Android smartphone is no longer working. Fortunately, it rarely breaks. We'll tell you how to fix the problem in this practical tip.

You can do that when your Android smartphone stops working

• Android may just have crashed. Therefore, you should restart your smartphone first. Exactly how this works depends on the model. In most cases, you need to hold down the power button and either the volume up or volume down button simultaneously for a few seconds. If possible, you can also simply remove the battery from your smartphone and reinsert it after a few seconds.
• The battery is often empty when the smartphone can no longer be switched on. Connect it to the mains and wait a few minutes. Then you can try again to turn on the smartphone.
• If the smartphone no longer comes on despite a reset and charging, the smartphone itself or the battery is probably defective. You should then contact the dealer from whom you bought it or the manufacturer.
• The contact details of the manufacturers Samsung and LG can be found in other practical tips.