Android smartphone turns off when charging - what to do?

Loose contacts on the charger often cause the Android smartphone to switch off when charging. In the following practical tip, we will show you what other causes are for this misconduct and how you can remedy it.

Causes: Why Android smartphones turn off when charging

If your smartphone has only a few percent battery left and you connect it to the charger, it may discharge completely beforehand and therefore switch off.

• Check whether the charger has a defect. To test, connect your smartphone to another cable or a second smartphone to your charger. You can find new chargers on Amazon for little money.
• Make sure that the charger supplies sufficient current. You will receive the necessary data on the smartphone battery and on the back of the charger. If batteries are installed, you will find the required amperage in the operating instructions.
• To rule out that your Android smartphone works with outdated software, you should update the manufacturer software. With some versions of Android, the error occurs more frequently. So if you've only had the problem since an update, you can reset the Android version.

Android smartphone turns off when charging

Your battery may be defective so that it no longer charges and your smartphone runs out. If the battery is installed, you should send in your smartphone. Otherwise you can replace it yourself. If you have an Android smartphone from Samsung, we will tell you the guarantee terms. Important: If the battery is inflated, you should replace it quickly and carefully.

• Back up your data and reset the Android smartphone to the factory settings.
• If your smartphone gets unusually hot while charging and then turns off, this could be a protection against overheating. Test whether your smartphone gets similarly hot with another charger. Otherwise, only the repair service helps.