ao.de: Hotline and all contact details
If you have any problems with your order from ao.de, you can contact customer service. The hotline and all contact details can be found in our overview.
ao.de: Contact support via hotline and email
Regardless of whether you have questions about a product or have encountered problems with your order - the customer service at ao.de will help you in all cases. You can reach the employees in three ways:
- Hotline: The fastest way to contact support at ao.de is on 02271 906 30 70. The hotline is open from Monday to Saturday from 09:00 to 18:00. Apart from your local tariff, there are no costs.
- Email: Alternatively, send an email with your request to Usually you will receive a response within 24 hours.
- Contact form: If you do not want to write an email, you can also use the free contact form on ao.de. To do this, fill in the fields with your contact details, describe your request and click "Send". Here, too, you will usually receive an answer by email within a few hours.
Before you order something from ao.de, you should check our voucher page. There you will find great discounts for the ao.de range.