App cannot be deleted - what to do?

There are various reasons why an app cannot be deleted on your smartphone. In most cases, however, it is a pre-installed system app. We will help you in this case.

iOS: App cannot be deleted

• In general, uninstall apps under iOS by long-tapping on them and then pressing the "X" symbol that appears. However, if this does not appear, you must remove the app restrictions, as we explain to you in a separate article.
• Note: If the system apps are preinstalled, this way does not help either. In this case, you have only two options: Either you hide the Apple apps or you jailbreak, after which you can also delete system apps.

Android: How to delete installed apps correctly

• Apps can be uninstalled in a very similar way on Android: Hold down an app icon and then select "Uninstall". However, here you have a few other methods that are similarly comfortable.
• Device administrator: If the message about device administrator rights appears, click on the "Manage device administrators" selection. In the new window, remove the tick from the app. You can then delete them as described above.
• System apps: Even on Android, you cannot easily remove pre-installed apps. However, these can at least be deactivated here. However, if you want to completely delete the system apps, you need so-called root rights. However, you should then be careful not to delete the wrong apps.