Apple 24-hour hotline: Here's the number

If you have a problem with an Apple product, you can call the 24-hour hotline. We'll tell you what the number is and how you might find help faster.

Apple Service: Here you will find the 24-hour hotline

• You can reach Apple's customer service around the clock on the free number 0800 6645 451.
• Note that general customer service is free only for the first 90 days after you purchase an Apple product.
• To help you as quickly as possible, you should write down the device's IMEI number before you call.
• Ingenious tricks: How to avoid annoying hotline queues

Apple customer service: this is where you get help

• If the waiting times at the hotline are very long, you can also have your problem solved online. In addition to a large FAQ section, you will also find other contact options here.
• On this Apple service page you can specify your problem and then get some tips to solve it yourself. If that doesn't work, you can make a call, use the chat, or get an appointment in the Apple Store.
• Note: Apple has separated the iTunes service from the other areas. If you have any problems or questions about iTunes, please contact iTunes support.

In the next practical tip, we will show you how to check Apple's warranty status.