Apple support hotline - which is the right phone number?
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Finding the right Apple support hotline is not easy with so many different phone numbers. Apple has its own telephone number for support inquiries. Before doing so, however, you should make sure that your Apple warranty is still active. From the date of purchase without an extension by "Apple Care", this only lasts for one year - limited to two years. You can check your Apple support rights here.
Apple support phone number
There is a free phone number for Germany to use Apple support:
- Before you call, you should find out the serial number of your device. You can find this on iPhone, iPod touch and iPad in the settings under "General" - "Info". For Mac computers, you will find the serial number in the menu bar under Apple logo - "About this Mac".
- Then dial the following telephone number: 0800 6645 451.
- Search for the appropriate device category in the automatic announcement. You will then be connected to an Apple representative. More Apple phone numbers - for example, for the online shop or general purchase - can be found here.
You can also submit a support request online at Apple.