Apple TV: update failed - you can do that

Your Apple TV is unusable after an unsuccessful update. Here we show you solutions.

Apple TV update failed: update via iTunes

Connect your Apple TV to a computer (PC or Mac) with iTunes installed using a micro USB cable. You can now flash your Apple TV with the last installed version via iTunes under "System Restore".

Apple TV update failed: Factory reset option

Select "Settings"> "General"> "Reset" on your Apple TV or, for newer devices, "Settings"> "System"> "Reset". You can now choose between the options:

• "Reset all settings", which will delete your accounts, settings and apps. After that, reconfiguration is also possible without online access
• "Restore" restores your Apple TV to its factory settings. Your Apple TV will then need to reinstall all of the available software updates. This step requires online access.

power problems

If the update still does not work, you should check your online connection, for example in the router settings. In some cases, it also helps to set the DNS server on Apple TV to 8.8.4.4, for example.