Reset Apple TV - Here's how
If your Apple TV no longer works properly, you can reset the device. We'll show you how to do this.
Reset Apple TV to factory settings
Note: As an alternative to the following instructions, you can connect your Apple TV to the computer with a USB cable and restore it with iTunes like an iPhone or iPad.
- Open the "Settings" on the Apple TV and select the "General" category.
- Note: On the new Apple TV 4, select "System" instead of "General".
- Scroll down and select the "Restore" option under "Reset".
- Your Apple TV will now be reset. The device then downloads and installs the latest firmware. The process can take a little longer, especially with slow Internet speed.