Reset Asus Zenfone 2: hard and soft reset

If your Asus Zenfone 2 no longer works properly, you should reset it to the factory settings. We explain step by step in this guide how the soft and hard reset works exactly on the Zenfone 2.

Hard and soft reset on the Asus Zenfone 2: Reset to factory settings

Note: With a soft reset, only minor errors are remedied by a restart. To do this, simply switch the Asus Zenfone 2 off and on again using the power button. The following hard reset deletes all settings and content, including all pictures and songs:

1. Turn off the Asus Zenfone 2 completely and then connect it to the power.
2. Now hold down the [Power] button and the [Volume Up] key for a few seconds.
3. When the Android logo appears on the screen, you can release the buttons.
4. Now use the volume buttons to navigate to the "Factory Reset" option and select it with the [Power] button.
5. Then the Asus Zenfone 2 restarts. This may take a few minutes.