Automatic Kaspersky update failed - what to do?
If the Kaspersky update failed, there is no need to worry. We'll tell you what you can do then.
Kaspersky update failed - you can do that
- Check if your internet connection is working. Simply call up any page in your browser.
- Make sure that the virus scanner is not blocked by your firewall. If necessary, deactivate your firewall temporarily.
- Go to this page and click on any link. If you can open it, the Kaspersky update server can also be reached.
- Make sure that no other virus scanner besides Kaspersky is installed on the PC. It may be that they hinder each other and so it is not possible to download updates.
- If these tips do not help, a complete reinstallation of Kaspersky could help. For example, you can use the "Revo Uninstaller" for this, as this completely removes the program.