Rail: Comfort Check-in - how it works

Deutsche Bahn has activated the "Comfort Check-in" function. This saves you the control of the train attendant on the ICE by validating your ticket yourself. We explain how it all works in our practical tip.

Comfort check-in: a new service from Deutsche Bahn

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The convenient check-in at Deutsche Bahn enables you to validate your ticket yourself.

With the convenient check-in, you are checked into your train in no time at all.

With the convenient check-in, you can sit down and check in using the smartphone app. The train attendant then knows from your seat number that a check is no longer necessary. In detail it works like this:

1. Call up your ticket in the DB Navigator for Android or iOS under "My tickets".
2. If your booking supports the new comfort check-in, this will be highlighted with the note "Comfort check-in possible".
3. Select your booking and tap the red "Comfort Check-in" button
4. Then you have to see which seat you are sitting on. You can usually find the seat number directly above your seat or in the headrest of your seat. You will find the car number on the display in your compartment.
5. After you have entered the information, you can select the "Check in now" button.
6. If the process was successful, the app briefly shows a confirmation. You will then be returned to the travel plan on which your seat is now entered.
7. Based on your seat, the controller knows that you have already checked in and will therefore not ask for your ticket.
8. If you have a seat reservation, comfort check-in is even easier. You do not have to enter your seat separately, but can directly press "Check in now".