Barclaycard customer service: contact details and hotline

Regardless of whether you already have a Barclaycard or would like advice first - the customer service of the British company is at your disposal. We have summarized all important contact details and an emergency hotline for you in this article.

Barclaycard hotline: contact customer service by phone

If you have any questions or problems, you can call Barclaycard Customer Service. The right hotline depends on your concerns.

• Existing customers with a credit card use the hotline number +49 40 890 99 866. By contrast, existing Platinum customers dial the free number 00800 11 33 22 11.
• If you are not yet a customer, use the telephone number +49 40 890 99-899. If you have any questions about your current order processing, please call +49 40 890 99-229.
• If you have any questions about loans, call 0800 11 33 22 0. Existing customers can be put through to an employee even faster at +49 40 890 99-155.
• Customer service can be reached on all phone numbers from Monday to Sunday from 8:00 a.m. to 8:00 p.m. So that your request can be processed as quickly as possible, you should have your 16-digit credit card number ready.

Email contact with Barclaycard

You can also contact Barclaycard staff around the clock via email and a special contact form.

• Email : If you have any questions about Barclaycard credit cards, you can send an email to " ". However, questions about credit should be sent to " ". Complaints are processed via the email address " ".
• Mail : Letters and other written messages should be sent to the following address: Barclaycard, Gasstraße 4c, 22761 Hamburg.
• Alternative for existing customers: Log into your online banking account with Barclaycard and click on "Compose message" under "Customer service". So you can contact customer service for any concerns.

Emergency hotline for lost credit cards

If you have lost your credit card and would like to have it blocked, use one of Barclaycard's emergency hotlines, which are available around the clock:

• If you lose your credit card, dial +49 40 890 99 877.
• For credit card fraud, use +49 40 890 99 900.