Base: extend your mobile phone contract online - how it works
If you extend your base contract, you can benefit from individual loyalty offers. You can easily sign the contract extension online, by phone or directly at the base branch. In our practical tip we show you how it's done.
Renew base contract online: Register at "My Account"
You can simply renew your mobile phone contract under "My Account", the base online service. Before you can use "My Base", you have to register.
- To register with Base and manage your contract online, go to My Account.
- Here you can create an account in three steps and manage your contract.
Renew base contract online - how it works
- Log in to Base with your cell phone number and customer password.
- If you have forgotten your password, click on "Forgot password" and follow the instructions.
- As soon as you are logged in, select the mobile phone contract extension and follow the instructions.
- You will now receive your individual loyalty offers.
Base: personally extend the contract
Of course, you can also extend your contract personally on the phone or directly in the branch:
- You can reach the Base Service on 0163 163 1140. The prices for a call to the Eplus mobile network apply.
- With the base shop search you will find a branch near you.
In the next practical tip, we will show you how to apply for a partner card at Base.