Battlenet: Clear cache - how it works

If there are problems with the Battlenet, you can simply clear the cache with little effort. In this practical tip, we will show you how to do it.

Clear cache of Battlenet software - Here's how

1. First, close all Blizzard programs and open the Task Manager.
2. Look for the "agent.exe" process and end it with the right mouse button.
3. Now press the [Windows] and [E] keys so that the "Execute" command opens.
4. Enter the path "C: \ ProgramData \" and click "OK".
5. Now search for the "Blizzard Entertainment" folder and delete it. The Blizzard software cache has now been cleared. Your game files and settings are saved in a different location and are therefore retained.

In the next practical tip, we will show you how to change your account name in Battlenet. General information on clearing the cache can be found in this practical tip.