Exchange at Saturn - Here's how

If you have bought products online from Saturn or in the local market, you can usually exchange the goods easily. In this article, we explain what you need to consider and how to proceed.

How to exchange products at Saturn

• Products ordered online are delivered to your home with a return slip.
• On the note you must provide information on the reimbursement or exchange and can then return the item in its original packaging free of charge.
• Products ordered online that you pick up at a Saturn store must also be returned on site.
• You have a 14-day right of return and need the receipt for the exchange.
• The 14-day exchange right also applies to products that you have bought in the market. To do this, you must bring your receipt with you when you return it.

At MediaMarkt you can also return all items within 14 days. You can find more details here.