Post transfer back - is that possible?
Send a transfer quickly and the error has already happened. You can find out in our practical tip whether you can simply book the transfer back yourself and what you should do quickly in such a case.
Book a transfer back - how it works
A transfer can be set up very quickly via online banking. If you subsequently notice that you have transferred the money to a wrong account or that the amount is much too high, you actually have a problem.
- Basically, you have no way to undo the sent transfer yourself. The only way is for you to contact your financial institution immediately.
- Immediately in the context is best immediately after you have sent the transfer. Once the money has been debited from your account, the financial institution can no longer do anything. On the other hand, if the transfer has not yet been processed, the clerk can cancel the transaction.
- However, the cancellation of the transfer is usually associated with costs, the amount of which varies depending on the financial institution.
Money transferred incorrectly - you have these options
Once the transfer is in the booking run, you are lucky if the account number you specified does not exist. In this case, it only takes a few days and then the money is automatically returned to your account.
- However, if the account number does exist, it will be a little more difficult and expensive for you.
- Your financial institution is obliged to find out who owns the account for you. However, this service is usually subject to a charge. You have to expect around 40 euros.
- After that, you know who now has your money, but whether the account holder will voluntarily transfer the amount back to you is another question. If necessary, you only have the option of a legal dispute.
- If it is a larger amount, you have been lucky again. From an amount of 15, 000 euros, the financial institution may book the amount back itself.
If you get into a hotline queue at your financial institution, this is particularly bad in this case. We'll tell you a few tricks to help you get through to your clerk faster.