Blablacar: contact details and hotline

If you have any problems or questions about Blablacar, you can contact support. However, the carpool does not offer a telephone hotline. Here we show you how to contact Blablacar employees.

Blablacar: Contact via online form

Blablacar employees can currently only be contacted by email. To do this, send your request by email to " ". Alternatively, you can use the free contact form on the Internet.

1. To do this, open this Blablacar website in your browser.
2. In the text field, enter a search term that most closely matches your request, for example "password" for questions about the password.
3. You will then receive some typical questions with the appropriate solution. If your concern is not addressed here, click on "I did not find an answer".
4. Now select whether you are registered as a driver or passenger on Blablacar or whether you do not yet have an account.
5. In the dropdown menu, you then decide on a problem description that comes closest to your concern. The contact form then appears.
6. Enter your question there and fill in the required fields with your data. By clicking on "Send" you send your request.

Already knew? Hackers have stolen data from Blablacar

We explain what Blablacar users need to know now.

For many actions at Blablacar you do not need the help of the support at all. For example, we will show you how to cancel a trip with Blablacar.