Black Friday: these are your rights
Related Videos: Black Friday deals: Know your shopping rights - Which? (May 2024).
On Black Friday, many online shops lure with sensational bargains, so special rights apply. We show what you are entitled to when shopping. Because only if you know your right, the dealers cannot pull you over the virtual counter.
Your rights on Black Friday: are the 70 percent discount right?
Prices tumble on Black Friday, but often the high discounts seem completely out of thin air. The article should have originally cost a utopian moon price ...
- If a dealer crosses out a price in red and writes the new price next to it, for example "UVP" (recommended retail price) must appear next to the original price. This also applies to discounts, which in most cases refer to the RRP.
- Taboo are lunar prices or stubborn strike prices that only pretend bargains. So you can count on the discounts - they are real.
- You also have a right to know the price immediately. "Price on request" and similar phrases are also taboo.
- Incidentally, there are some theories surrounding the name Black Friday. The most plausible is that the dealers come out of the red on that day and have black hands of counting money at the end of the sales marathon. No wonder, since the companies turn billions of euros in this time.
Black Friday: Bargain remains bargain
- It is typical for Black Friday that all bargains are only valid for 24 hours. If the dealer extends the bargain offer to four weeks the next day because of the good response, you will be annoyed.
- But don't worry, bargains remain bargains: According to § 5 Paragraph 1 Clause 2 No. 2 UWG, the dealer may not simply extend discount campaigns.
- On the other hand, this also means: Being quick is worth it to take the best bargains with you on Black Friday.
Your right to a bargain on Black Friday
- With some online shops, you have to be particularly fast on Black Friday, because the products are only so cheap for a few hours. The Amazon is at its peak, where major discount battles erupt every five minutes and last between two and four hours.
- If particularly popular products are drastically reduced, they can be sold out within a few seconds. However, the LG Berlin says: First call for Black Friday and then immediately sell out - this is anti-competitive.
- The retailer must have enough goods in stock to be able to service all orders within the first quarter of the campaign period. With a 2-hour deal from Amazon, you have the first half hour to strike.
- Tip: The Cyber Monday week on Amazon is already running with strong discounts in the days leading up to Black Friday.
Your right: Big discounts from advertising with one click
- The shops advertise a particularly severely reduced product on many Black Friday advertisements. If you then click on the ad and want to take the bargain with you, the item could already be sold out.
- But don't worry: The LG Hamburg and the OLG Hamm have decided that all articles from the advertising must also be available at the same time.
Black Friday: return reduced items?
- "Reduced items are excluded from exchange and return": You know such rates from some supermarkets. You will hardly ever find the sentence in online shops - it is prohibited.
- On Black Friday you also have all rights from normal online shopping, such as the right of withdrawal with a 14-day right of return.
5 tips: This is how you save the most money
While it is good to know the rights on Black Friday, it only helps you to a limited extent to save. That's why here are our 5 savings tricks:
- Check back again and again before and after Black Friday at Cyberport, Amazon, Saturn, Redcoon and Conrad. Because often the big shops have their own / further promotions where you can save a lot of money.
- Even if a product reduces it, it does not have to be the cheapest: Compare the product with the Bestcheck comparison portal or with the Bestcheck app for Android or for iPhone and iPad before you buy.
- You can usually also apply vouchers to Black Friday offers. With the free vouchers from us you can save twice.
- Which products are real hits? We'll show you just in time for Black Friday in this bargain overview. The results from numerous CHIP test reports also flow in there and we show whether there is not a cheaper alternative that is much better.
- If you have had your eye on a particular product for a long time, you can have it monitored using price monitoring tools. So you won't miss a bargain.