Blau.de: Deactivate mailbox - how it works

This practical tip shows you how to deactivate your mailbox at Blau.de. This means that unanswered calls are no longer forwarded to the mailbox and you can only be reached personally.

How to switch off your mailbox at Blau.de

1. First call your mailbox at 9911. This call is free of charge for you on the blue network.
2. Then press the number 3 on your keypad to access the personal settings of your mailbox.
3. Next, dial 2 on your keypad to be redirected to the notification options.
4. Finally, to switch off your Blau.de mailbox, tap the number 8 on your keypad.
5. If you cannot deactivate your mailbox, you must set it up first. Call 9911 again and follow the instructions of the computer voice.

Deactivate mailbox on your Android smartphone

Alternatively, you can switch off your mailbox directly on your smartphone:

1. To do this, navigate to the settings of your smartphone.
2. Then look for the "Call forwarding" entry here.
3. For Samsung devices, first tap on the "My device" tab.
4. Then select the "Call settings" item.
5. Under "Additional settings" you will find the entry "Call forwarding".
6. Then select "Voice call" and select Deactivate all four call forwarding entries (see picture).

We will show you in another practical tip how you can check your balance at Blau.de.