Cancel Call a Bike - Here's how

The bicycle rental service of Deutsche Bahn Call a Bike has a new tariff system from July 15, 2015. For many, this is an occasion to quit. We'll show you how to end your Call a Bike subscription.

Cancel subscription at Call a Bike

• Deutsche Bahn has changed the tariff system at Call a Bike. Billing is now no longer every minute, but every half hour started costs one euro.
• The flat-rate subscription now costs 49 euros instead of 48 euros a year, the previously free basic tariff now costs 3 euros. You can cancel your subscription with immediate effect due to the change.
• Termination at Call a Bike must be made in writing by letter or email in accordance with the terms and conditions. We recommend submitting the notice of termination in writing - at best by registered mail.
• The address is DB Rent GmbH, Kundenbetreuung, Scharrenstraße 10, 06108 Halle / Saale.
• your notice of termination to or as a Stadtrad Hamburg customer to

Call a bike cancellation: what must be in it?

You can cancel your subscription to Call a Bike because of the change with immediate effect, you do not have to stick to the minimum term of one year.

• Be sure to include your full name, address and customer number in the cancellation.
• In the subject line write "extraordinary termination". As a text, for example, "I hereby terminate my contract extraordinarily with immediate effect. Due to the tariff change, use is no longer an option for me."
• If you still have remaining credit, you can provide your bank details. Please politely request Call a Bike to transfer the money to the corresponding account.
• If you want to be on the safe side, also revoke the direct debit authorization for bank account or credit card.
• At the end of the cancellation, please ask for feedback by post or email. Sign your cancellation with the place and date.

Cancel with a subscription alert template - it's that easy

Alternatively, you can cancel your subscription to Call a Bike using the subscription alert. After completing your data and printing, you only have to send the letter. As an option, Aboalarm can also take over the termination entirely for you: depending on the payment method selected, the service costs EUR 3.49 or EUR 4.49.