Candy Crush Saga hangs - you can do that
If Candy Crush Saga hangs on your smartphone or tablet, the device is usually overwhelmed. We'll show you how to solve the problem.
First aid: Candy Crush hangs up
- Exit app: If the app can be closed, you should try this first. Then end the app in the application manager, for example by double-clicking the home button. You can find instructions for iOS and Android here.
- Restart: If Candy Crush still hangs afterwards, switch your smartphone or tablet off and on again. This clears small errors in the cache and makes your device faster again. Simply hold down the power button or follow these instructions.
Candy crush hangs: solve app problems
- If Candy Crush still hangs, you should delete the app completely and then reinstall it. Before doing so, however, you should definitely connect to Facebook so that your game status is saved online. You can find instructions for iOS and Android here.
- If Candy Crush not only hangs up, but also crashes regularly, it can have completely different causes. Continue reading in the following practical tip on crashes of Android apps.
In the next practical tip, we will show you how to get an infinite amount of life in Candy Crush.