Chrome won't install - you can do that
If Google Chrome cannot be installed on a Windows computer, this can have various causes. The solutions are therefore just as diverse. Below we give you some tips on how to successfully complete the installation.
Chrome installation issues: Setup file tips
- System requirements: Make sure your PC meets the minimum requirements for Google Chrome. The Windows version requires at least an SSE2-capable Intel Pentium 4 processor or higher, 512 MB RAM and 350 MB free space.
- System restart: In the event of installation problems, it is often sufficient to simply restart the computer and then run the setup file again.
- Proper architecture: Remember that Chrome is available in both 32-bit and 64-bit versions. You can also install the 32-bit version on 64-bit computers, but it doesn't work the other way around. Make sure to use the installation file that is best suited for your CPU (32-bit / 64-bit).
- Offline installer: By default, Google Chrome is offered in the form of an online installer. That means: the setup file only downloads the necessary program data from the Internet during installation. Use Chrome’s offline installer (32-bit / 64-bit) instead.
- Source: The Chrome installation file may be corrupt. Therefore, download it again - and if possible from another, trustworthy source. As an alternative to our download portal, you can find Chrome on the official Google website.
Installation problems with Chrome: rights, malware, file files
- Access rights: You need extended rights to install Google Chrome. If you only use a limited Windows user account, you must either log in as administrator or start the setup file with administrator rights. To do this, right-click on it and select "Run as administrator" in the context menu.
- Security software: In some cases, security tools such as virus scanners or firewalls can prevent Google Chrome from being installed. Therefore, temporarily switch off the corresponding programs.
- Malware: Malware that may be present on the PC can also prevent the installation of Google Chrome. For such cases, Google provides the Chrome Software Cleaner, which detects and removes malware.
- Installation remnants: If you have already installed Google Chrome on your computer in the past, there may still be remnants that prevent reinstallation. With a tool like the CCleaner you can remove such files from your hard drive and from the registry.
- Alternatives: If you still cannot install Google Chrome, you can also use the portable version of the browser. Or you switch to another browser such as Firefox or Opera.
If Chrome doesn't start after a successful installation, you should follow these tips to get the problem under control.