Commerzbank: contact details and hotline

The contact details and the hotline of Commerzbank AG will help you if you want to block your bank card, for example. We show you at a glance which contact options are available.

Contact and hotline: How to contact Commerzbank

Note: Never give out your PIN. In the event of an emergency, the best way to contact Commerzbank is via the following telephone numbers:

• If you would like to have your access to online banking blocked, then call 069/50 50 27 86.
• If you would like to have your credit card blocked, you must contact 069/66 57 19 99.
• You can block your account card via the toll hotline 01805/021 021. You pay 14 cents per minute from a German landline and a mobile phone price of up to 42 cents per minute.

Further contact options for Commerzbank

You can also contact Commerzbank in other cases:

• You can contact Commerzbank using the contact form.
• Or ask the technical support for problems in online banking.
• You can give praise and criticism to Commerzbank.
• Use the callback service or find the right branch on site.
• Questions about telephone banking are answered on 069/98 66 03 00 and questions about online banking at 069/98 66 00 33.
• You can also make appointments at 069/98 66 09 66.
• You can reach the headquarters of Commerzbank by post at Commerzbank AG in 60261 Frankfurt / Main. The phone number is 069 / 136-20 and the fax number is 069 / 285-389.
• Further contact options can also be found on the Commerzbank homepage. There you will find, for example, contact details for corporate customers, questions about sustainability or careers.