Condor: contact details and service hotline

If you have any questions or problems regarding your flight, you can contact Condor customer service. You will find contact details and a service hotline in this practical tip as well as information on flights from Thomas Cook and the German subsidiaries.

The online contact form from Condor: The fastest way to reach customer service

• The best way to contact Condor online is to use the online contact form.
• You can use the live chat function here and chat directly with an employee or describe your problem or concern via the individual categories.

Further contact details and hotlines from Condor

• You can use the following address for correspondence with the Condor airline: Condor Flugdienst GmbH, Condor Platz, 60549 Frankfurt am Main .
• The Condor service hotline is available 24 hours a day for 0.20 euros per call from the fixed network (mobile for 0.60 euros per call): +49 (0) 180 6 767767 .
• You can reach Condor by at:

Bankruptcy of Thomas Cook: consequences for Condor?

The bankruptcy of Thomas Cook had also meant the end of operations for German subsidiaries such as Bucher, Öger and Co. By contrast, Condor has now been approved a bridging loan of 380 million euros by the state bank KfW - the operation is therefore saved for the time being. However, the long-term preservation of the company is subject to several conditions - for example regular proof of liquidity.

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In the next practical tip, you will learn how to book flights online.