Congstar: Query data volume
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In this practical tip, we will show you how you, as a Congstar customer, can query the amount of data you have used. This is possible both on the web and using free apps for Android and iOS.
Congstar: Query data volume on Android and iOS
Congstar offers its own apps for Android and iOS, which you can use to query your data volume.
- Download the "meincongstar" app for Android or iOS and install it on your smartphone.
- Make sure that you are not in a WLAN, but surfing the Internet using your Congstar SIM card. Also disable any VPN apps and data compression in your browser.
- Open the app you just installed on your smartphone and log in with your user name or customer number, your password and your Congstar phone number.
- On the start page you can now see your data volume used for the current month, the remaining time and the remaining volume.
- Alternatively, you can go to the pass.telekom.de website with your mobile browser to check your remaining data volume.
- Please note that the display in both the app and the website is time-shifted and sometimes only updates after a few hours.
If your remaining data volume for the current month becomes scarce, we will show you how to save data volume with your mobile phone. It is also worth saving money on the next contract with the help of discount campaigns.