Congstar down - what to do?
This practical tip shows you what you can do when Congstar is down.
Congstar down: You can do that
- If you don't have a network with your Congstar SIM card, first make sure you are in an area where you normally have a good mobile network. Change location to see if the problem occurs elsewhere.
- Also restart your phone. Sometimes it helps to activate flight mode and deactivate it again after a few minutes.
- On the website allestoerungen.de you can find out whether other users are also affected by the Congstar problem.
- Since Congstar uses the Telekom network, you should report the malfunction using the appropriate form on the Telekom website.
In the next practical tip, we will show you how to access your available data volume from Congstar.