Congstar: Top up your credit - how it works
In order to be able to surf and make phone calls at all times, you need to top up your Congstar credit regularly. We'll show you how.
Top up Congstar credit using a cash code
You will receive credit for your Congstar prepaid card in the values of 15, 30 and 50 euros. Not all values are available through every charging method:
- In the shop: You can get top-up codes from Real, DM, Famila, Rossmann, Kloppenburg, Müller as well as from the ATMs of the Sparkassen-Finanzgruppe and the Volks- und Raiffeisenbanken. You can also get the codes at Aral, Shell and some other petrol stations.
- Top up: If you have bought a cash code, call the following combination on your mobile phone: * 101 * CashCode #. For example, if the cash code is 12345, you need to call the following combination * 101 * 12345 #.
- Branch finder: The branch finder will tell you where you can find a shop to buy cash codes in your area.
Other options to top up the Congstar credit
- Online: For this option, you must first set up the direct debit procedure on MeinCongstar so that your bank details are stored. You will then find the option under "Charge" and "Charge directly".
- By call: For this option, you must first set up the direct debit procedure on MeinCongstar so that your bank details are stored. You can then call 22011 and follow the instructions for charging.
- By SMS: Again, you have to set up the direct debit procedure. You can then send an SMS to 2011 with the amount and your top-up PIN. With a top-up charge of 15 euros and a PIN named "9999", the SMS looks like this: "15 9999".
- Automatic: You can choose a fixed amount online under "Top up" and "Top up monthly", which should be debited monthly from your account.
If you have booked an Internet flat rate from Congstar, you will find out in this prepaid comparison whether there is a cheaper tariff for you.