Congstar: Internet slow - you can do that

If your mobile internet only provides a slow connection, surfing becomes a test of patience. As a Congstar customer, you can try to optimize your surfing speed yourself. In this practical tip, we will show you what options you have.

Slow Internet at Congstar - what to do?

If the Internet at Congstar is slow, there are many different causes. You can find out what you can do about it here:

• Perhaps there is a major problem with Congstar at the moment, which is why you have no or only slow Internet.
• On the Allestoerungen.de page, other users can report whether they are affected by this disorder.
• As soon as there are several messages here, you can assume that there is currently a malfunction. So the fault is not yours.
• However, if there are few or no reports, this means that there is no major fault from Congstar.
• If this is the case, you should definitely contact Congstar customer service.

Other solutions: Internet at Congstar is slow

• You can also try restarting your phone once. This can often solve problems.
• You may currently be in an area that is not covered by Congstar.
• You can read about the coverage of Congstar on our map.
• Your flat rate may also have expired or the associated volume has been used up. Have a look at your text messages, you may have missed the corresponding message.

Accelerate mobile internet - tips and tricks

Regardless of your network operator, you can optimize the Internet connection in a few simple steps:

• Stop apps you don't need. Free games in particular are constantly checking for updates, which affects your surfing speed.
• Make sure that you activate the mobile view in the browser. If you load websites in the desktop version, your smartphone has to download larger amounts of data. You will find the option in the settings of your browser app.
• Also check whether your smartphone is receiving a UMTS connection. If you constantly see an "e" next to your reception bar, you may have activated the slow Edge connection permanently. The following practical tip shows you how to switch between UMTS and EDGE.

Alternatively, you can change the tariff at Congstar if you are unsatisfied. It is also a good idea to save money with Congstar discounts on your next contract.

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