Congstar: Contact customer service - hotline and mail
If you have any questions or problems, contact the Congstar customer service via hotline or email. This overview shows you all contact options for support, which will help you immediately from Monday to Saturday.
Contact the Congstar customer service
Tip: Before you decide on a new tariff, you should take a look at the current Congstar vouchers. This saves you cash.
- Hotline for new customers: If you are not yet a Congstar customer, call 01806 50 75 00 (20 cents per call from a landline and 60 cents from a cell phone). Employees can be reached Monday to Friday from 8 a.m. to 10 p.m. and on weekends from 10 a.m. to 8 p.m.
- Hotline for all customers: You can reach support on 01806 32 44 44 from Monday to Saturday between 8 a.m. and 10 p.m. (20 cents per call from a landline and 60 cents from a cell phone).
- Live chat: You can also start a live chat with customer service at the same times.
- Contact form: You can write down your request in the contact form and will then receive an answer by email.
- Postal: Send letters and parcels to congstar GmbH, Weinsbergstr. 70, 50823 Cologne.
On the next page we show you how good the Congstar network really is.