Congstar: Turn off your mailbox - how it works

If you do not want any messages in your Congstar mailbox, you can switch them off. We show you how to do this.

Congstar: Deactivate call forwarding to the mailbox

If you want to switch off the Congstar mailbox completely, dial the number ## 002 # on your mobile phone or smartphone and tap the green handset. Alternatively, you can only deactivate the mailbox for certain situations:

• Call forwarding on no answer: If you want to deactivate your mailbox in case you do not answer the cell phone, dial ## 61 #.
• Call forwarding when not available: If the mailbox should not activate when the phone is switched off or in airplane mode, enter ## 62 #.
• Call forwarding on busy: If you are on the phone with someone else, you can switch off the service for such cases with ## 67 #.
• Call forwarding with immediate forwarding: If you have set up immediate forwarding, you can deactivate the answering machine with ## 21 #.
• If you want to switch the Congstar mailbox on again, simply enter the respective code again and tap on the green handset of your phone app.

If you have a Congstar tariff with Internet flat rate, you can call up or top up your credit at any time.