Conrad: delete account - how it works

If you no longer wish to order from Conrad online, you can permanently delete your account. How this works and what you should pay attention to is explained in this article.

Deleting a Conrad account - not easy

On the Conrad website you are looking in vain for an option to delete. You cannot simply close your account yourself at the technology dealer. Instead, you need to contact support:

1. To do this, open this contact form from Conrad.
2. In the first section, select the option "I am a private customer" as the type of your request.
3. Now enter your email address and select the entry "My personal data" under "Topic selection". Make sure that your email address on the website matches that of your account so that support can correctly match your message.
4. In the "Description" text box, ask customer service to delete your account and then inform you by email. You do not have to provide a reason.
5. Finally, click on "Submit" below.
6. Tip: Alternatively, you can contact Conrad customer service by post. Send a letter requesting the deletion of your account to the following address: Conrad Electronic SE
   customer care
   Klaus-Conrad-Strasse 2
   92530 Wernberg-Köblitz