The iPhone software update server could not be contacted - what to do?

If you get the message "The server for iPhone software updates could not be contacted" under iOS, then follow the steps in this practical tip. We will explain why you receive the report and what you can do in this case.

iPhone software updates: server contact does not work - what to do?

• If you receive the said message, it is usually due to an overload of the server. In this case, only waiting will help, because at the moment too many Apple users are accessing the update.
• Check whether you have a working connection to the Internet at all. In iOS 8.1 in particular, reception problems or no reception at all are encountered relatively often. We also explain in a separate practical tip how to fix WiFi problems under iOS 8.1.
• If you import the iPhone update via your PC, a firewall can also be the reason for this message. In this case, temporarily switch off the firewall and apply the update.
• A simple restart of your device often helps. After switching on again, the server connection partially works again.