Deutsche Bahn: Find DB customer number - how it works

In the case of support questions or cancellations, you usually have to provide your DB customer number. This practical tip explains how you can find out this number at Deutsche Bahn.

Find customer number at Deutsche Bahn

You can find your customer number on the Bahn online portal:

1. To do this, open the Bahn website and enter your username and password.
2. On the right side you will find your name next to a blue icon. Below you will find your customer number (see picture).
3. Tip: You will also find your customer number in the confirmation email for your rail account. You can also simply search your mailbox for this mail.
4. Tip: How to search all mail folders in Outlook and so on Mac.
5. The super saver price at DB: Now travel within Germany from 19.90 euros (advertisement)

Thanks Bahn: Free streaming in all ICEs

Tip: Now read on the next page how to get really cheap train tickets.