Deutsche Bahn: Where can I find the information?
Whether it is fare information, seat reservations, or information about accessibility for the disabled - you can ask Deutsche Bahn for information about these and other things.
Service hotline of the Deutsche Bahn
- Chargeable hotline: You can reach the DB service hotline on 0180 5 99 66 33. Here you can get information on each topic. The call from the landline costs 14 cents per minute, from the mobile network a maximum of 42 cents.
- You only get to a selection menu in which you have to enter the subject area of your request by entering a number or voice command. You will then be connected to an employee if you are not put on hold first.
DB timetable information
- Free timetable information: You are connected to a computer on 0800 150 7090. You will be asked successively for departure and destination, date and time. You will then be presented with the possible departure times. This service is free of charge both from the landline network and from the mobile network.
DB customer service on the WWW: online timetable and service center
- Online timetable: The advantage of the online timetable information is the various other setting options. You can find this information here.
- Find answers online: If you do not want to call the toll hotline, you can search for your problem and its solution in the service center.