Deutsche Post Hotline - what is the number?
If you have any questions about your deliveries, you can reach Deutsche Post via the hotline. Our overview shows which phone numbers you should use in which situations.
Deutsche Post: Hotline for private customers
- If you are a private customer, you can reach Deutsche Post Monday to Friday from 8 a.m. to 6 p.m. The number is 0228 4333112.
- Annoyed by the long queue? We'll show you how to wait long at the Hotli
Deutsche Post: Hotline for business customers
- For business customers, this phone number is set up: 0180 6 555 555. In this case you can reach the hotline Monday to Saturday from 7:00 a.m. to 8:00 p.m.
- Please note that the business hotline is not free. The call from the landline costs you 20 cents per minute. A maximum of 60 cents per minute is due in the mobile network.
Deutsche Post: Hotline for international business customers
- Business customers outside Germany dial this number: 0228 4 333 118. The same times apply here as for private customers.
In the event that you miss a package or would like to know how much shipping by DHL costs, we will show you the telephone numbers of the parcel service of the German Post.