DHL: change delivery address - how it works

You can change the delivery address of the DHL package online. You should definitely do this if you will not be home when your package arrives. We show you exactly how to change the address on this page.

Change DHL delivery address - this is how you proceed

If there are problems or errors with the delivery of your package, you have the following options:

• First you have to register on the page paket.de with your complete data.
• In the personal customer area you can then store the shipment number of your package and select one of the options below.
• Packstation: If you are the holder of a Packstation card, you can have your parcel conveniently delivered there. You will receive an SMS as soon as you can pick up the package from the Packstation.
• Optional: You can have the package delivered to a trusted neighbor. This is then responsible for ensuring that you receive the package.
• Preferred location: Alternatively, you can also arrange a preferred location with DHL where the package should be placed. Ideally, these places should not be visible to others so that there is no risk of theft.
• Parcel box: The mailbox for parcels. If you have set this up at your front door, the packages can also be delivered there. Note, however, that not every package of the size fits in the package box.
• Branch: If the nearest post office is near you, you can also have your parcels delivered there. You will receive an email as soon as the package arrives at the branch.

Our tip: DHL now also delivers in the evening - would that be something for you?

If you have any questions or problems, you can contact the DHL hotline.