Discotel number portability - how it works

The number transfer to Discotel is quick. In our practical tip we explain how it works.

Take the number to Discotel with you - so it works

You can take your number to Discotel with you either after the current contract has expired or even during that time. The process differs only minimally.

• In any case, you must first cancel your old contract. After the contract has expired, you can take the number with you to another provider for 85 days, conversely, you cannot request to take it with you earlier than 120 days before the end of the contract.
• If you want to take the number with you before the end of the contract, the current provider must first release it. To do this, contact the appropriate support team and apply for approval.
• If it is only a prepaid number, you can simply send your provider a waiver. So the number is also released.
• In any case, the release of the number entails costs - usually around 20 to 30 euros. These must be paid before you can take the number to Discotel with you.
• Now when ordering a Discotel SIM card, you still have to make sure that the customer data exactly match those of your old provider. Pay special attention to the surname and date of birth.
• The porting date will be communicated directly to Discotel by your previous provider. Discotel will then pass this information on to you promptly and send you your new SIM card shortly before the takeover.

If you have any problems taking the number with you, Discotel support can certainly help you.